Refund policy

🍪 Blaze Bakes – Returns & Refund Policy

Returns & Refunds

At Blaze Bakes, all our products are freshly baked and prepared to order.

Due to the perishable nature of our products and for food hygiene and safety reasons, we do not accept returns or offer refunds for change of mind once an order has been prepared.

Please ensure you are happy with your selection before placing your order.

Damaged or Incorrect Orders

If your order arrives damaged, is incorrect or there is an issue with the quality of your products, please contact us within 24 hours of receiving your order, where possible, with photographs and your order number.

We will review the issue and arrange an appropriate resolution.

Order Cancellations

Orders may only be cancelled before preparation has begun. Once your order is being prepared, cancellations for change of mind cannot be accepted.

Your Consumer Rights

Nothing in this policy affects your statutory rights under UK consumer law. Where products are faulty, not as described or otherwise fail to meet legal requirements, customers remain entitled to the remedies provided by law.